The safety of your personal and financial information is very important to The Apple Creek Banking Company. We will never solicit confidential information in the form of a phone call, email or text message. Many people out there will try to mislead you in order to gain your account information via phone calls, emails or text messages.
Never give your social security number, passwords, bank or card account numbers to anyone through a phone call, e-mail or text message!
To report a lost or stolen debit, ATM card or credit card:
- Debit Card or ATM card; please call (800)523-4175
- Credit Card; please call (800)883-1031. Outside the US, please call (813)868-2891.
To report lost or stolen checks:
- Call your local branch.
- If after our normal banking hours, please call on the next business day.
If you believe someone suspicious has obtained your account number:
- Call your local branch
- If after our normal banking hours, please call on the next business day.
If you feel you have received a suspicious phone call, email or text message:
- Call your local branch.
- If after our normal banking hours, please call on the next business day.
Website links and resources for Customer education, cyber security and protection of personal information:
The following links are provided solely as a convenience to our visitors. The Apple Creek Banking Company neither endorses nor guarantees in any way the organizations, services or advice associated with these links. The Apple Creek Banking Company is not responsible for the accuracy of the content found on these sites.
Consumer Topics
https://consumerfinance.gov/consumer-tools/fraud
Federal Trade Commission
Where to check your credit history:
Central Link to The Three Major Credit Reporting Agencies
https://www.annualcreditreport.com/index.action
Keeping your personal information secure:
Federal Trade Commission Consumer Information
https://www.consumer.ftc.gov/articles/0272-how-keep-your-personal-information-secure
USA.Gov Protecting Your Privacy
Federal Trade Commission Privacy & Identity
https://www.consumer.ftc.gov/topics/privacy-identity
Identity Theft Reporting & Recovery
https://www.identitytheft.gov/
Online safety tips:
Stay Safe Online
USA.gov Online Safety
https://www.usa.gov/online-safety
Report Tips and Scams
http://www.ohioattorneygeneral.gov/Individuals-and-Families/Tipster.aspx
Scams and Frauds:
Common Scams & Frauds
https://www.usa.gov/common-scams-frauds
Scams & Frauds, Learn How to Protect Yourself
https://www.usa.gov/scams-and-frauds
Compromised Identity:
Recovering From Identity Theft
https://www.consumer.ftc.gov/features/feature-0014-identity-theft
Business Customers
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Cyber Security for your Business:
Create Your Custom Cyber Planning Guide
https://www.fcc.gov/cyberplanner
Ten Cybersecurity Strategies For Small Businesses
Small Business Administration Cyber Security
https://www.sba.gov/managing-business/cybersecurity
Corporate Account Takeover (CATO)
Corporate Account Takeover is a form of identity theft in which a fraudster steals a business’s online credentials and then uses them to complete fraudulent banking activity. With this growing threat, it is important that businesses understand and prepare for this risk.
Cyber thieves will target employees through phishing, phone calls, and even social networks. It is common for thieves to send emails posing as a bank, a delivery company, court or the Better Business Bureau. Once the email is opened, malware is loaded on the computer which then records login credentials and passcodes and reports them back to the criminals.
You and your employees are the first line of defense against corporate account takeover. Knowledge is power and a strong security program along with employee education about the warning signs, safe practices, and responses to a suspected takeover are essential to protecting your company and customers.
